Leaders who seek feedback and adjust their behaviour accordingly tend to outperform those who don’t by a long shot. According to Kouzes and Posner (The Leadership Challenge), leaders who are clear about their strengths and values perform 25% better than those who aren’t. That’s like showing up to a regatta in a high-tech carbon-fiber shell while everyone else still paddles in wooden boats.
The Center for Creative Leadership also found that 360° assessments, when used properly, can significantly boost a leader’s effectiveness and adaptability. That’s because this tool taps into our brain’s neuroplasticity (a fancy term for saying your brain can change). When you get feedback, your brain makes new connections, which helps you ditch bad habits and build stronger leadership muscles.